4bc16de163 The objectives of the Central Council is to promote and protect the rights of the consumers such as:-. 20 lakh Rs. Consumers participate in the marketplace by using a particular product. Further other rights such as right to healthy environment and right to basic needs (Food, Clothing and Shelter) were added. Act This may be summed up as under: The Act applies to all goods and services unless specifically exempted by the Central Government. The objective of every State Council shall be to promote and protect within the State the rights of the consumers laid down in clauses 1 to 7 in central council objectives.
Subject to the other provisions of this Act, the State Commission shall have jurisdiction:-. Now complaints filed are required to be accompanied with such amount of fee and payable in such manner as may be prescribed. Because of all these efforts, the movement succeeded in bringing pressure on business firms as well as government to correct business conduct which may be unfair and against the interests of consumers at large. Consumers, clients and customers world over, are demanding value for money in the form of quality goods and better services. There is no limit to subjects, which may come before a Consumer Forum / Commission for decision. For a long time, when a consumer was not happy with a particular brand product or shop, he or she generally avoided buying that brand product, or would stop purchasing from that shop. These guidelines were adopted recognizing that consumers often face imbalances in economic terms, educational levels and bargaining power and bearing in mind that consumers should have the right of access to non hazardous products as well as the importance of promoting just, equitable and sustainable economic and social development.